Recent News

Version 2.2.4.1 adds improved automatic support for a number of products, including:

AhnLab V3 Internet Security 8.x
AVG LinkScanner 9.x
CA eTrustITM Agent 8.x
Symantec AntiVirus Client 8.x
Symantec AntiVirus 9.x
Symantec AntiVirus 10.x
Symantec AntiVirus Win64 10.x

Fresh on the heels of our recent antivirus market share report, we have completed a study showing that, while Windows XP still has a considerable advantage over the other recent Microsoft Operating Systems, Windows 7 deployments now outnumber Windows Vista.

Head to the reports section at the OESIS OK site to take a look.

OPSWAT has released an update to AppRemover. In addition to a number of back end enhancements, support has been improved for quite a number of products.

Feature enhancement:

Enhanced winsock handling for 64bit.

Product support:

Improved automatic support for AhnLab V3 Internet Security 8.x

Improved automatic support for AVG Internet Security 9.x

Improved automatic support for BitDefender AntiVirus 2010 13.x

Improved automatic support for CA eTrustITM Agent 8.x

Improved automatic support for eEye Digital Security Blink Professional 4.x

Improved automatic support for F-Secure Internet Security 2010 9.x

Improved automatic support for Trend Micro OfficeScan Client 10.x

Improved automatic support for TrustPort Antivirus 2010 5.x

OPSWAT has completed a fascinating study on the actual market share of antivirus applications based on actual installation statistics. If you have a moment, check it out at the OESIS OK site's report section.

Issue number 105 of Best Download features AppRemover on page 24. Check it out below. Or check out their website.

Click on each image to enlarge.

OPSWAT will be publishing the first in a series of reports on security applications.

On July 7 we will make public our market share data for antivirus programs, breaking the data down by both vendor and application. Our analysis used tens of thousands of community reports.

An excerpted advance copy is available for download here.

If blogs or other publications are interested in a briefing with an eye towards publishing an article on the report, please contact marketing@opswat.com to request the full document.

OPSWAT is happy to announce an updated release of AppRemover. In addition to increasing stability and enhancing features, we have increased product support. Complete release notes for version 2.2.2.1 follow:

Feature enhancements:

• AppRemover is now limited to run one instance per machine at a time.
• Heuristic detection on Non-English language systems enhanced.
• AppRemover Command line utility now requires elevation check before execution.
• Resolved some memory leak issues in core library.
• Product version information now displayed in cmd argument -i 2 or 6.
• General enhancement of cleaning Windows Prefetch files.
• Enhancement of product name detection in "Clean up failed uninstall" option.
• Changed product remain detection notation in "Clean up failed uninstall" option (Refer to user manual).
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Product support:

• Improved automatic support for Tenebril SpyCatcher 5.x
• Improved automatic support for TrustPort Antivirus 2010 5.x
• Improved automatic support for Symantec Norton internet Security 2010 17.x
• Improved automatic support for Norton 360 2.x
• Improved automatic support for Symantec Norton Internet Security 2009 16.x
• Improved automatic support for F-Secure Internet Security 2010

As many of you may know, AVG licensed the AppRemover SDK for use as an important support tool.

We have made the AVG-branded version available for download here.

Just a reminder that we have our User Conference coming up on May 27, 2010 here in San Francisco at the Intercontinental Hotel. This conference is a great place to learn all about OPSWAT's OESIS Framework, QA process, OESIS OK Certification Program and network with industry peers.

Attendees will be coming from Cisco, Juniper, F5, HP and other major technology companies as well as a few antivirus developers. Registration and agenda information is available on our event homepage: http://ouc2010.eventbrite.com

Our monthly release adds a number of improvements. Release notes are below.

Feature enhancements

General enhancement of product automatic uninstallation on 64bit operating systems.

Improved heuristic detection of products.

Fix the issue of API/CLI not returning correct supported level of products.

Added new command line switch for displaying all automatic removal supported products in CLI.

Improved display of proper product marketing names on AppRemover GUI.

Main GUI change for isolating automatic removal supported products and heuristically detected products.

GUI enhancement of adding QA tested results and community feedback information to detected product entries.

GUI enhancement for displaying in-process FAQ page for special handling of several exceptional products.

Product support enhancements

Improved automatic support for AVG Internet Security 9.x

Improved automatic support for AVG Identity protection 9.x

Improved automatic support for AVG Identity protection 8.x

Improved automatic support for AVG Email Server Edition 9.x

Improved automatic support for AVG Anti-Virus 9.x

Improved automatic support for AVG Anti-Virus Free 9.x

Improved automatic support for AVG Anti-Virus 8.x

Improved automatic support for AVG Anti-Virus Free 8.x

Improved automatic support for AVG Link Scanner 8.5

Improved automatic support for HAURI ViRobot Desktop 5.5

Improved automatic support for Norman Virus Control 5.99

For those of you that read German, we're happy to announce that AppRemover as listed among "The Best Freeware" in a recent issue of German magazine PC Welt. The application was also included on a free CD collection of applications that accompanied the magazine. Click the image below to enlarge.

Right on the heels of the 2.2.0.1 release we have issued an update of OPSWAT's AppRemover. 2.2.0.2 contains a fix for the diagnostic collection method.

AppRemover has added a significant number of support enhancements with this latest update.

Feature enhancements

Enhanced handling of WMI information in SecurityCenter2 on Vista and Windows 7.
Command line utility added a new switch -k for user defined license file path.
Added enhancement for expiration status returned from API (CLI).

Product support enhancements

ALWIL Avast! 4.8.x and 5.x Products
Norton Internet Security 2007
McAfee Internet Security 7 and 8
McAfee Virus Scan 8
CA Internet Security Suite 2010
AVG Identity Protection 9.x
Trend Micro Internet Security Pro 17.x
BitDefender Internet Security 2010
BitDefender Total Security 2010
Panda Internet Security 2010
BullGuard 8.5, 8.7
MicroSmart Spyware Begone 7.3
SourceNext Virus Security (Japanese) 9.x, 10.x
F-Secure Antivirus 2010
F-Secure Internet Security 2010

A thoroughly positive review from CNET recently appeared. Head on over to their site to check it out in full. And stay tuned to the AppRemover site. An update will be released soon.

This patch fixed the “open user feedback page” issue when user is using Vista or Windows 7 with UAC on.

AppRemover received a sparkling 5-star review from a Bright Hub reviewer. Check out her insightful piece here.

A new version of AppRemover has been released. Version 2.1.1.1 adds a number of enhancements, supported products and bug fixes. Release notes are below.

Feature enhancement:
1. C compatible API is added.
2. Expiration Date is returned from API (CLI) if OESIS Local support is added.
3. Heuristic detection detects products on 64 bit system.
4. User feedback mechanism is added to OPSWAT build.
5. Uncompressed version of V3 dll is deployed, should prevent certain AV product misclassified AppRemover as malware.
6. Reboot required detection is enhanced for OESIS Local removal.
7. Enhance the 5 modes of detection and 5 modes of removal in AppRemover command line utility.
8. AppRemover CLI and GUI are switched to using AppRemover API as core.

UI enhancement:
1. Reboot option is added to the summary page after uninstallation.
2. Location of "Continue" button is fixed
3. GUI separators for list of products fall within Automatic mode and User-interactive mode.
4. Prevent user from sending empty report.
5. UI handling foreign characters properly.
6. Back and Next buttons are disabled during Remove Failed Uninstallation progress.
7. Open URL in AppRemover using the default browser.
8. Reboot required

Product support:
1. AVG LinkScanner 8.5.362 (Heuristic added)
2. AVG Free 9.x
3. CA Internet Security Suite 2010
4. Sophos Endpoint Security and Control 9
5. AVG Identity Protection 9.x (Heuristic added)

December 14, 2009 – San Francisco, Calif. — OPSWAT, Inc., a leading software development toolkit vendor, today announced that it has delivered one of its offerings to Continental Airlines. As part of this deal Continental has licensed the AppRemover uninstallation SDK to facilitate a replacement of their antivirus solutions. AppRemover will be configured to remove legacy solutions to ensure a clean installation of a replacement solution.

AppRemover has now seen successful deployments to a number of organizations including the University of Dayton and Catawba College. In addition, the product was licensed by antivirus vendor AVG Technologies to distribute as an important support tool.

AppRemover Uninstaller
AppRemover is a software utility and SDK that enables the complete, silent uninstallation of security applications (from vendors like Symantec, McAfee and dozens of others) from any computer. This lightweight utility is a community-based tool that has been developed by OPSWAT Labs and shaped based on the feedback that OPSWAT receives from users. It offers myriad benefits to developers.
AppRemover has 3 available interfaces:

·    A free, non-commercial application available at www.appremover.com
·    A commercially brandable, feature-rich GUI similar to OPSWAT's free version
·    A software development kit (SDK) that is aimed at helping IT managers and software engineers develop their own solutions. The SDK can be purchased as a command line interface (CLI), C++ or COM application programming interfaces (API)

When Should AppRemover be Used?
·    When replacing one security application with another
·    When a previous uninstallation has failed
·    When you have forgotten or cannot access the application password

We have updated AppRemover to version 2.1.0.4

A second release will occur later this month with bug fixes and support added for additional products.

This version adds two features. We have fixed a bug relating to the removal of certain AVG products.

And we have added in a feature which asks from feedback from the user community. Participation by users will enhance this utlity for future releases. Eventually, once we receive enough feedback, users will be able to see statistics about how successful previous removals were for supported and unsupported products.

Please help enhance AppRemover by participating!

Right on the heels of our previous use case, we have completed a video showing how AppRemover is able to clean up a user's computer even if the antivirus application's own native uninstallation process has failed or been interrupted. Take a look!